My NZBPlanet account has been disabled. Please help!

Hi everyone,

My NZBPlanet account got disabled. All I did was updating my APIs just as NZBPlanet suggested. I am a Lifetime member but not sure how I can resolve this. I sent an email though "Contact Us" but I haven't heard back.I don't think I violated our Terms of Use.

Would u/NzbPlanetdotnet be able to help me?

Much appreciated and Happy Holidays everyone :)

==Update==

It was resolved. It turned out, instead of the RSS query reading only NZBPlanet myCart, it was reading (and downloading) the entire NZBPlanet library ... opps! I felt dumb.

Luckily the NZBPlanet system blocked my account to stop scraping the entire database.

Thanks again to the u/NzbPlanetdotnet team for solving the issue promptly.

oh and yes the email is in the Junk folder! Thanks everyone pointing this out to me.

2 points Professional_Chart34

Sorry to hear that - I thinks spam is a good place to check your emails

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2 points KhalidPhoenix

check your spammail, NZBPlanet emails always get delivered in my spam automatically somehow

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3 points Expired_cheeze

Had the same thing happen to me yesterday

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4 points NzbPlanetdotnet

hi, drop me a pm and i will take a look, or wait for a reply to the email, we normally reply within a hour or 2 (check your spam folder for a reply already)

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3 points elyricsfinder

Thank you. We are in contact now via email. I'll update this post to let you know what happened. I think I messed up my RSS feed call and SABnzbd decided to download the "internet" lol.

We are resolving the issue and I'll update you guys later.

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1 points SasquatchInCrocs

🍿

parent root
3 points SasquatchInCrocs

when did you send that email?

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