Supporting Material
- Upload a short, unedited video clip (YouTube, Streamable, or Dropbox)
- Include screenshots of error messages or app settings
- Optional: photo of the complete setup
Additional context improves response accuracy and speed.
I think you need to give us a little more inforation then that. What SD card? Where do you download to? What do you mean by "recover"? Is the SD card corrupt?
Thank you for your post in r/osmopocket.
To assist you effectively, please update your post or reply with the following details:
Device - Model: Osmo Pocket 1, 2, 3, or Creator Combo - Firmware version (visible in DJI Mimo → Settings)
Software - DJI Mimo app version - Mobile OS (e.g., iOS 18.1, Android 14)
Accessories - List any used: ND filters, microphone, wide-angle lens, cage, etc. - Connection method: USB-C, Lightning, or wireless
Issue or Objective - Describe the exact problem or intended outcome - Note when the issue began (e.g., after firmware update, new accessory)
Recording Settings - Resolution and frame rate (e.g., 4K 60 fps, 1080p 120 fps) - Mode: Normal, Pro, Timelapse, Hyperlapse, HDR, D-Log - Pro mode values: shutter speed, ISO, white balance, sharpness, noise reduction - Enabled features: ActiveTrack, low-light mode, anti-flicker, etc.
Supporting Material - Upload a short, unedited video clip (YouTube, Streamable, or Dropbox) - Include screenshots of error messages or app settings - Optional: photo of the complete setup
Additional context improves response accuracy and speed.
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I think you need to give us a little more inforation then that. What SD card? Where do you download to? What do you mean by "recover"? Is the SD card corrupt?
Please, if you can, a bit ore informating.
Have you tried using the Mimo app to preview your videos?