Hi! I’m working on strategy for a uber luxury brand (7 star hotels, 3k night min) and I was wondering if anyone has any tips on audience building for SoMe and programmatic beyond zip codes with high income? I have a strong CRM & Call Center Strategy, so I want to polish audiences (purchasing audiences is ok, but I’d like to know best sources for this target).

  • One of their concerns is going to be OTA costs vs advertising costs.

    As you may know, OTA costs are around 17% of the cost of the room.

    Therefore, your advertising costs need to be lower than 17% per sale, otherwise you're wasting money.

    Programmatic has high rates of ad fraud (the entire programmatic chain is full of people turning a blind eye to fraud) so you're immediately at a disadvantage because of this.

    So to have a chance of beating the OTAs, you need to keep your ad fraud to a minimum.

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  • I’m not sure I agree with the first response plus I have thoughts that might be helpful to you. I’d be happy to do a call if you’d like — I’m not an agency or consultant pitching you, just a classical marketer who may help you see beyond the kind of digital you are envisioning and may have a few connections for you — collabs, vendors, etc. Please feel free to DM.

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