Hi , so I won't their giveaway last year in nov on Instagram. The post is pinned on their page. They asked my my mailing address along with 15 others. I emailed them my mailing address. Thn got no replies.

It's been 2 months now. I haven't received anything. And I don't even have a tracking number so that I could track it and try to find it on my level. I don't live in korea so it was an international mail.

Can someone help me on how to contact them for this or is there any other way to find it ??

  • It's a good chance they disqualified you and ghosted you because you don't have a Korean address. Did you read the rules? Do they require a South Korea address to claim the prize? Unless it's a global giveaway, they won't mail it internationally. When you win any giveaway in South Korea, always give them a South Korea address. Use Delivered Korea or Kfriday.

    Yes it was an international giveaway and many other winners were from other countries as well.

    I see. Did you message any other winners and ask if they got a response or their gift? Ask the other winners.

    Send them your mailing address again. If no response by next week send it to them again. Literally spam them 😂

    I will ask other winners!!