So this is interesting, I was analyzing the book and asked what the answers were to Enshitification (the fabric of the tech universe ripping). But instead of giving Doctorow's list, it gave mine, after 2 years of running Dusoma.org - AI for Humanity.
- Design technology starting from the needs of the poorest users, not the richest ones.
- Build AI tools that work on cheap phones, low bandwidth, and unstable power.
- Pay people for the data, language, and stories they contribute to AI systems.
- Treat linguistic diversity as core infrastructure, not a “nice to have.”
- Fund translation tools for African and under-resourced languages directly.
- Make consent explicit, understandable, and revocable in data collection.
- Create ethical data standards led by affected communities.
- Shift humanitarian tech funding toward direct-to-wallet aid.
- Reduce bureaucracy between donors and recipients.
- Make digital literacy a funded service, not an assumed skill.
- Publish clear, public audits of philanthropic foundations.
- Use satire and art to expose power when facts alone fail.
- Build open-source tools that can’t be quietly privatized later.
- Separate AI hype from real, measurable human outcomes.
- Center refugees and poor people as co-designers, not test subjects.
- Compensate artists whose work trains AI models.
- Create alternative economic models for creatives beyond platforms.
- Replace performative DEI language with structural equity.
- Fund small, local organizations instead of prestige nonprofits.
- Make technology explainable to non-technical users.
- Build systems that fail safely for vulnerable populations.
- Use AI to simplify access to benefits, not create more paperwork.
- Redirect military and corporate subsidies toward human survival.
- Demand transparency from billionaires and media owners.
- Use financial tools to pressure corporations, not just protest them.
- Treat privacy as a human right, not a tradeoff.
- Design AI personas and intakes that reflect real human complexity.
- Build trust through honesty about limitations, not marketing.
- Prioritize food, water, shelter, and safety over novelty.
- Measure success by dignity preserved, not users acquired.
- Use technology to shorten aid timelines from months to minutes.
- Teach people how systems work so they can challenge them.
- Build cultural memory into tech, not just efficiency.
- Resist algorithmic flattening of language and identity.
- Create funding models that reward truth, not virality.
- Support whistleblowers and internal critics, not punish them.
- Use AI as a collaborator, not an authority.
- Make ethics review continuous, not a one-time checkbox.
- Build platforms that allow people to leave without penalty.
- Replace extractive research with reciprocal partnerships.
- Treat aid recipients as citizens, not beneficiaries.
- Slow down deployment when harm is plausible.
- Design systems for repair, not replacement.
- Make power visible so it can be challenged.
- Keep humans in the loop where harm is irreversible.
- Refuse normalization of mass precarity and poverty.
- Use storytelling to restore empathy at scale.
- Align technology incentives with human survival.
- Build for liberation, not optimization.
- Insist that technology serve humanity, not the other way around.
AI is enshittification. AI has been ruining things for many, many years. You used to have a person answer a phone. Then you could actually talk with them.
Google. AI has utterly shittified search.
Many more examples.
But is it AI or corporate greed? They know Ai customer service is a nightmare but they don't give a shit - its cheaper. There are no consumer protections for enshittification
We've always had greedy corporations. But there was always a counter force helping to keep it down. An ice cream company may shittify the ingredients or reduce the package size while raising the price, but other ice cream companies would point out that their ice cream is the same price and the same quality it used to be.
Unfortunately, that mechanism has broken down and everyone is in a race to the bottom.
Exactly! So I have said this 100x's online, but 95% of the US population thinks that denying healthcare that could lead to death should be illegal.
How many people have called their senator? Millions? What it will actually take is lawmakers - new lawmakers and new judges - who are on our side.
We will never change the laws with the.current law making syatems.
Deshittify people so they will stand up to enshittification instead of just passively accepting it.
Exactly. Empower people with tools to help them stand up... without having to spend all week on it. I generated a list of what Doctorow recommends we do - but its the whole "call your senator" thing. At Marla-ai.ai, training tab - at least calling your senator can be automated. Having a dashboard that tracks votes - we can turn activists into data analysts overnight.
I actually want to make software for the resistance. Software for the mid-terms, something that changes elections entirely.
> "call your senator" thing.
Call with one hand. Shit in the other and see which fills up first.
There is only one way to end enshittification. Stand up and say "No!". Starve the beast! Waiting for someone else to do something about it *is* the problem.