Just put my house on the market.

Square pictures on the walls are now rectangles.

One of the rooms looks massive.

And another looks like a cupboard.

Asked if they have other options for those rooms, got sent a link to 98 pics.

Only two pics per room.

But 5 close ups of taps and stuff on shelves, plants and one of the cat?!

Not selling the cat don’t worry.

What are they doing?!

  • My dad's got put on the market before Christmas and they ran the main outside shot of the front of the house through an AI to make it snowy, starry and to put Santa with his reindeer flying over it...

    Estate agents are fucking insane mate.

    An estate agent round me has started using AI to “furnish” empty rooms or overlay nicer furniture . Except it’s so obviously fitting in way more than you actually could in the room so it’s totally useless.

    We put our flat on the market recently, and when we were getting valuations one of them said we would "need" to get their AI furnishing package because we were just so cluttered, at something like £700. Now, don't get me wrong, we're moving cause we're at capacity in the flat with two toddlers, but we're not hoarders and it was not unmanageable mess. We didn't go with them, spent a day reorganising and moving some of the bigger non necessary things to my in laws' and got perfectly acceptable photos.

    £700 is outrageous to remove stuff when Google magic eraser exists and is actually pretty amazing lol.

    Estate agents trying to gouge sellers? Surely not?

    Looks awful as well. Scammy estate agent.

    Yeah it absolutely does.

    AI

    I've seen one where they've removed the shop next door, changed the awnings of the house on the other side, changed the driveway to look nicer, and the interior shots look like a completely different house.

    Shit should be illegal.

    Does it not fall under false advertisement?

    But who enforces anything anymore even if it is illegal. If you're using AI you're basically allowed to ignore laws and regulations these days

    It is. It's misrepresentation.

    I'll never understand that. It's not like anyone's going to buy the house without viewing it first.

    And when they get there (or more likely, spend 2 minutes looking on street view before making an appointment) and find the house is obviously nothing like the pictures, it's going to make them wary. If an agent is going to those lengths to dupe you, what else are they hiding? What other shady shit are they going to try and pull?

    It's not like anyone's going to buy the house without viewing it first.

    I used to think this too, and then I learnt about overseas investment landlords. Buy straight from the website, and then contract out everything to a letting agent or just landbank it empty for the appreciation value.

    This is why I'll probably use one of the agents that allows me to do the viewings and take pictures etc.

    Currently doing some house hunting ourselves. There are agents that don't allow this???

    Does that look as awful as it sounds? Because that's giving 'overenthusiastic five year old' energy in the worst possible way.

    Hahahahah! Reminds of that café sign: Unmonitored Children Will Be Given An Espresso and Two Puppies

    Makes a change from the normal HDR sky they love to put in for whatever reason. As if the weather in a photo is going to influence me to buy a house

    I’d rather see pictures of the house in normal weather

    But they don't want you to realise how poor the natural light is until after its sold 😂

    Is it in Essex? I just saw an estate agent doing that to all their listings last week and it looks hideous. 

    Nah not there. Unfortunately it seems to be reasonably widespread. But yes, looks like absolute dog shit.

    All my local ones have started doing this too! Really odd

    Genuinely dont know if this is a wind up or not😂😂😂

    Unfortunately it is not.

  • I was having a nosey to see what's for sale near me at the weekend and had the exact same thought.

    I couldn't tell the layout or proper dimensions of any of the rooms because of the way the photos are taken of this bit of the room and that bit but not the area in the middle.

    And the random close ups of decor and fixtutes are wild!

    Hate random closeups. Why are you showing close ups of a Buddha on a shelf (elf got packed away).

    Just glad they can’t get floor plans wrong 😑

    We had an arty close up( shallow depth of field, background blurred out)of the toilet roll on its holder in the bathroom. The dream they seemed to be selling was “ You too,can have a shite in this house “

    Was it during the pandemic when loo rolls were high demand?!

    They’re trying to mimic a ‘lifestyle’ shoot to give viewers a sense of what it’s like to live there, but it’s usually very poorly done. Unless your home is immaculately staged it’s rarely going to have the desired effect!

    Define immaculately staged.

    Everyone has different taste. I’m not a fan of lifestyle pics. Just show the rooms, the space.

    This. Unless it's a furnished place, when it's the furniture that would come with the place, I don't need to see lots of clutter.

    I like to see a minimal amount of furniture, it's difficult to judge the size of rooms in pictures but at least there would be clues.

    Agreed - a bed, a sofa.

    But not clutter. And definitely not 2/3 of the photos on Rightmove being some "artistic" shot of some generic Ikea ornaments on a shelf.

    There’s a house near me being constantly pushed on social media. Only 7 photos on the listing, but one is a very arty close up of a random personal effect. I’m assuming it comes with the house because it’s worth a photo. The worst part is that the initial posts didn’t make it clear whether it was for sale or rent, but at least we got that close up.

    The personal item is up for rent, I guarantee it.

  • When I lived in the UK, I was exasperated with the estate agents and their complete inability to take a decent set of photos and ended up taking some myself and asking them to use those.

    I live in Denmark now and the difference in estate agent competence and their ability to take photos is unbelievable. An example of a house for sale in our town. Check the photos:

    https://www.lokalbolig.dk/bolig/villa/taastrup/2630/marievej-5/30-X0003812?utm_campaign=boligsiden&utm_medium=referral&utm_source=boligsiden.dk

    (Select 'billeder' for the photos)

    I wonder how disruptive to my life it would be to move to Denmark… thats a lovely house.

    Yea about that, probably not the best time....

    I doubt the US is going to invade Danish mainland.

    Or the best time, depending on the market conditions as a result 👀

    Wow they look like photos for an interiors magazine!

    Some more high end EAs do a similar style like Inigo and The Modern House.

    Well, these are houses going for nearly a million quid, mind.

    Thats actually such a nice house and perfectly executed photography

    Those are perfect

    Clearly the ones in the UK need to go on a course in Denmark

    As a photographer in the UK I spoke to a couple of estate agents about doing photography for them and was basically offered about 70 pound a day so told them where to go. Most of them just buy a camera and do it themselves these days I think

    Lovely house but the owners are going to be wondering why the site has over 6 thousand views

    Is that place really only around 500k GBP?

    800k isn't it?

    No - it's Danish (multiply by 12p); not Swedish/Norwegian (multiply by 8p)

    It’s just over £810,000 - I live a few roads away from this. It’s in the outer suburbs of Copenhagen.

    Yeah there is a bit of Copenhagen tax on this one. Stick that house over the bridge on Fyn and it would be two hundred grand less

    Out in the countryside of Denmark you can get a hell of a lot of house for your money

    Ah, thanks. I'll unpack then

    That is what you want. And also, that's a lovely house.

    Well look at Mr nice house over here

  • If you enjoy looking at weird pictures from Estate Agents 😂

    @semidetachedreality on Instagram!

    But yes, they make some whacky choices and horrible wide angle lenses, making proportions feel and look strange.

    I think there is some research that including animal pictures helps sales, at least in general marketing terms (unsure if this applies to estate agents??).

    I'm fairly certain they'll come and redo them if you ask.

    If you fancy sending us a link to the listing we'll probably all enjoy having a laff

    I was going to add the link but I want to see actual click data and this will skew it… the agents won’t listen when I tell them to remove some of naff pictures because they’re getting loads of hits!!!

    Smart thinking, bat man.

    Omg that IG account!! That bathroom would kill me in 10 seconds.

    That IG account is amazing. I'm obsessed.

  • Always frustrating because when you turn up to view it's always slightly disappointing that the rooms aren't as big as you've anticipated.

    That's why all properties are listed with a floor plan.

    Trust me, it's just as frustrating to spend 2 hours cleaning your house and another hour taking the dog out for a walk so that someone can view your house, only for them to say they're not interested because the rooms aren't as big as they anticipated.

  • Because most of us live in shoeboxes. They’d be able to use standard lenses if we all lived in mansions.

    Really wish I get a chance at some point in my life to live in a mansion.

    The cleaning would be a nightmare

    The cleaning would be easy, if you can truly afford a mansion you should factor in maid costs!

    I’d fear the heating bill tbh

    If you bought a mansion you'd also have the money to fit it with geofenced room specific heating! That way it only pipes heat to the room your in based on your phone or the portable room thermostat.

    If you have geofenced anything, are we now talking bigger scale than a mansion?!

    Nope its what the new fangled smart thermostats I've been looking at are calling it 😂

    if you can truly afford a mansion you should factor in heating costs!

    Yup. A wide angle lens is necessary to get a view of a whole room in most houses. It may look like they're conning you because the rooms then look bigger, but I prefer that to guessing what a room looks like from four separate views of each corner. 

    Yeah, it's simply not possible to capture a photo of a small room without using a wide lens. You'll end up only seeing a small % of it.

  • We put a house in the market a while ago. Zero viewers in the first three weeks. My husband took photos and I re-worded the text for the brochure. Suddenly lots of interest and sold to the first viewer. Not sure what estate agents do for their money.

    My sister is trying to sell her flat to upsize for a family home and is having a similar experience to you! The flat has been revamped completely from what it was like when she bought around 10 years ago. New windows, new roof, kitchen and bathroom and for some reason the estate agents have put all the “before” pictures in the listing and the bio doesn’t mention and of the work thats been done on it. She’s had to rewrite it and sent her own pictures in 😭

    So do we all agree estate agents can be replaced by AI now?!!

    That’s brilliant, can I borrow him?!

  • The dead body one had me crying.

    I know. I think that's the same one as in the book I have.

    The one with the horse isn't too bad... at least it gives you a real idea what the size of the hall is!

  • I’m looking for a small flat at the moment and it’s a nightmare. Bizarre zoomed in pictures of just parts of the rooms on all of them to avoid showing how small they are.

    I’m aware it’s a small shitty flat, I’ve seen the price. Stop making me piece together every picture like a mind palace jigsaw and just show me what it looks like.

  • Redditor discovers wide angle lenses.

    But in all honesty, it's kinda when they stopped using proper photographers and started sending out someone in the office with some basic camera gear to cut costs despite the fact they already make a huge wedge for doing very little.

    Proper photographers can show most of a room without it being too distorted by using better judgement and in some cases by using shift lenses, it's all about getting that balance right.

    Someone else shared a listing in Denmark, beautiful photos. It can be done.

    More frustrating is the estate agents can’t be arsed to push back and ask their photographer for a better shot… they just assumed to go with it.

    Poor quality output. Hate dealing with service business that don’t care.

    After working in service businesses for 25 year, maybe I care too much. Anyways.

    As a professional photographer I wish more people felt like you and agencies paid for photos and gave photographers the time to do them done properly. It is really frustrating! Most places seem to just use a phone.

  • It's a sad hobby of mine. Browsing Right Move in my area and looking for the awful photography.

    Take a look at that IG account someone else recommended, I have a feeling youll love it and maybe it’s you?!!

  • Fisheye lense to make it look bigger

    And to show more of a room in a single photo. Just tried to take a picture of my bedroom with and without the fish-eye lens and without, I'd need 2 or 3 to cover the room.

    Rectilinear, not fisheye.

    No, that's for when you're taking arse shots.

  • You mentioned a cat. Cat tax?

  • I suspect Estate Agency of being a huge con from front to back. I'm amazed at their behaviours and they are part of the problem of escalating property prices.

  • I mean, it's estate agents. The job you do if you're too useless to be a recruitment consultant, which is the job you do if you're too useless to have a proper job.

  • Property photographer here - I get the frustration. Some estate agents really favour extremely wide lenses, but to be fair some amount of distortion is to be expected regardless. A 16mm lens is generally considered the standard for internal photography in the UK. If you use a 16mm lens in a huge grand room you'll notice very little distortion, but in a smaller room the effect is much more noticeable. Basically, the closer an object is to the camera, and the closer it is to the edge of the frame, the more distorted it is. This is just optical physics and there's no way around it really.

    The fact there's 98 photos with most of them being close ups are both kind of signs that it's a photographer without much experience, which is maybe why they've missed the mark with the composition of the room shots.

    Scroll up and have a look at the listing in Denmark. What do you make - as a pro - of those pics?

    Thanks for the comment, appreciate it.

    They are brilliant! They're more along the lines of what I deliver to interior design and architecture clients. No estate agent I've worked with would want to pay for that level of work. I'm seeing multiple ambient exposures/window pulls to get the windows balanced nicely with the internal light, some flash exposures manually blended in to light bits of the interior. Basically, each shot is made up of multiple frames of the same angle, and blended together manually.

    Property photographers often (quite rightly) get a panning on here and I'm sure some of it is a skill issue, but it's also a case of working to your clients budget. Estate agent work is high volume fast turnover, and all they need to do is look as good as their competitors photos. It can be good bread and butter work but none of it makes my portfolio any more.

    This is also a horrible time of year for light quality in the UK, especially if it's sunny! The low sun either totally washes out a room, or is bouncing off another building/tree and creating horrible colour casts

    I know your post is a light hearted rant but if you really aren't happy and want a reshoot, dm a link and I'm happy to share feedback that might lead to better results :)

    Honestly, I told them to remove a couple of the warped ones and the cat, and left them to post the rest…. The write up was bad as well but I’d given up at that point, it’s not my job.

  • My place went on the market a few years back. Directly outside the house is a car parking space and I said that I'd be happy to move the car, if it would make for a better shot. That was sneered at and the estate agent said "oh no, my lens won't show that!" in a condescending tone.

    The next day, the photos were live on the website. Not only was the car in the shot, but the bins that he'd promised to move were also highly visible, making the place look a right sh*t-hole. I phoned them up and asked them to come and take better photos. They said they'd have a look. Their response was to Google "bricks", copy and paste an area from the results and stick it over the top of my photo to obscure the bins. It looked even worse! The place now looked like it had severe structural damage. When I went in to see them about it, their response was: "Well, we've never had any complaints about that kind of thing before". I took my business elsewhere.

    lol genuinely don’t know what to say about that, that’s horrendous

  • My parents house pictures made the chair in the hall look like a love seat and the double bed in the spare room look like a single 🤷‍♀️

    Yeah we have a double bed that looks like a single lol That’s gonna be a good surprise if someone comes to see it!

    I'm preparing my house to sell and I'm going to take the advice from your post and vet the estate agent's photos and take my own in case they're better. Thanks for the heads up

    I have a feeling they all use the same local photographer which makes it worse lol. Maybe not.

    Now I’d ask the photographer to see them as he’s taking. And get a link from the agent to pre-approve the collection.

  • 98 pics - 5 close up =93 pics

    2 per room you say

    93÷2= you've got a lot of rooms.

    3 bed house. Not that many rooms. Just too many lifestyle photos

    Live-Laugh-Love

    I'm seeing H O M E now as well. Usually in end of the pier lightbulbs.

  • It's all Insta now, isn't it. People want to be able to get a good sense of spaces, room sizes, not random photos of a vase, or yes, a cat.

    Not all agents use IG, some are hot on it and have someone do a video as well… some are just stuck in the 80s and do a leaflet for their shop window….

  • People would have an easier time determining if a house is for them if sellers were forced to include square footage (or metre) in their sales brochure. For the whole house, but also for each room, hallway and staircase.

    You can see it on the floor plan, by room. If they can’t do the math… 🤷

  • We were so relieved when we got our photos, they're actually really honest! Our estate agent uses a professional photographer and it makes a world of difference.

  • Always amuses me when you see oval clocks on the wall and oval washing maching doors. I mean, who the hell do they think they're kidding?

    Theres always one who will be annoyed this isnt the house they saw online

  • I saw one last week focusing heavily on the champagne bucket and tacky Chanel framed poster in the living room. Neither are for sale. They’re idiots. 

  • Sold my flat last year and when the guy came to take the pictures I mentioned the view was really nice when it’s sunny but unfortunately it was raining. They just photoshopped a nice view out the window of a random sunny landscape.

    Did it look nice?!

    When we bought our house we thought they photoshopped the blue sky behind the trees opposite the house. Having lived here through a few years (ok, 10, but who is counting?), I can now vouch for them being actual photos on a generally sunny day in summer. It just looks fake!

  • Perhaps they used a 360 camera and all the closeups were frames chosen by AI?

    Nope, regular camera

  • Pics of a table set for six, or a bowl of fruit…why?

    Damnit why didn’t I leave a bowl of fruit around?!

  • I always take a photo of the cat/dog/pet slug, it's the most interesting part of the job. The close up detail shots are 'lifestyle' - selling the vibe not the house.

    If you care about the pics, be proactive and hire a photographer direct. Find someone online whose portfolio you like and work with them to get decent photos and you'll be miles ahead. And if your agent is rubbish you can sack them and take those photos with you to a new agent because you're the client, not the EA.

  • [deleted]

    Oh jeez, there goes the next hour

  • I'm a professional photographer and regularly shoot interiors and homes for people and agencies.
    It's amazing how many don't get what the purpose of the photography is for, to help sell the house.
    I've re-shot entire £10 million + properties as the first set was soooo bad.

    This is all that matters:
    - Wide angle shots of every room taken from the corners at about chest height. But not so wide as to stretch the room.
    - Never ever use a flash, use a tripod. If you don't understand how a slow shutter on a fixed mount delivers brighter and sharp images, sell your camera.
    - Shoot what the floor plan shows, in truth the floor plan is the most useful tool to sell a house. If there's a knock through living room, show it both ways. If there's a box room study, show it. Cellar ? Show it.
    - Lifestyle shots are for magazines. Don't focus on objects that won't be there when you hand the place over.
    - Kitchen kitchen kitchen. Many people move to get a better and bigger kitchen.
    - Ditto windows and ceiling height, people want to know scale and volume and the condition / style of the windows.

    Oh and tidy the fucking place up, just put all your shit in a cupboard or behind my camera. There should be nothing visible that you bought in a supermarket other than fruit.

  • I run an estate agency and one of the rules we stick to is not to use fish eye lenses to take property pictures.

    There's no point in lying to people about how the house looks, it's better to only have viewers who will be interested in the house when they see it.

  • Redditor discovers wide angle lenses.

    It’s obvious why they use them, otherwise you’d need hundreds of photos to show a property. It’s not ideal but you’re limited by the constraints of a room to photograph and the genre not going to be bringing a bunch of different lenses to user for every possible room dimension.

    I’m my area; the houses are the same configuration, they’ll have the lenses!

    It doesn’t matter though, they can’t photograph through walls which would be what’s required to use a lens that would capture the whole room without distortion.

    Disagree after seeing how they do it in Denmark, see previous comment with a link

    They’re using wide angle lenses exactly the same as we do here. I think the only appreciable difference is better housing stock so the photos are obviously going to look a bit better.

  • Blame the estate agent. The photographer, if they sent a proper one rather than just cheaping out. Would do it properly, make sure the proportions are right, take it as a HDR to get the most out of the light. If they cheap out and just do an iPhone and then AI it, you're going to run into issues

  • I've been looking at cars recently, some dealers over use the wide angle lenses a little bit, or take pictures from weird angles, but one garage I found used the widest, most distorting lens they could possibly use, and every car had one of the front wheels up on a ramp. The cars looked so different from the cars they were supposed to be portraying, it was comical. I struggled to see how they could take a worse picture.

    Are these pics online now?

    Oh yeah, see what you mean. Why would you have one wheel up on a ramp?!!

    I don't know, they must have thought it looked good one time and just ran with it, with every single car. I wish I'd saved the site now.

    They’ve made that side angle from a very specific angle in the car park a thing though lol

  • I find this ridiculous. Considering 360 cameras are so cheap these days and the viewers are easily integrated into websites there's no need for shit photos.

  • My next door neighbour sold hours house recently. Out of curiosity, I took a look at the listing for his house as it's the same as our house, just end of terrace and ours is mid terrace. The angles were really weird and made the bedrooms look tiny, like barely able to fit a single bed, and the kitchen look massive. The first photo also included our kitchen window with my huge cactus in it

  • I refused to let my EA take the photographs. I did my own. He looked horrified when I told him. But when I sent them, he agreed I'd done a better job than they could.

    You’re the boss, of course they’ll agree with you!

    Part of my job involved specialist photography. I was definitely more capable than they were. There were no bendy walls and weird framing. All my pictures were light balanced, so I didn't need to have all the lights on, and I spent a long time on each image. I also made sure the toilet seats were down.

    The hero sellers need

    I don't come cheap!

  • They often use ultra-wide angle lenses and then don’t bother to correct perspective and warping when editing the images (if any editing is done at all).

    This is probably the answer I was looking for

  • Wide angle lens is used to create the illusion of size.The photographer made every room in my mums house look massive when in reality they’re not. It meant a lot of viewers left disappointed expecting larger rooms but it did get a lot of people through the door and the house sold quickly.

    Not sure what point I’m making. 😂

    Ok I’ll buy the wide angle lens, I’ll take two.

  • Wide angle lens it's so they can fit the entire room into the shot

    Got some friends coming over, can’t wait to welcome them into my round room

    You live in a light house? That's sooo cool

    Have you ever

    ever felt like this?

    Strange things happen

    When you're going round the twist.

  • Our estate agent just used his iPhone camera, mostly with the wide angle setting. The photos were fine, but I took a few myself and sent them in to use instead as some of his photos missed bits or were from weird angles making the room look like an igloo or something. Remember, the estate agent works for you. If you dont like their photos, don't use them.