For a bit of context. My partner and I are moving to Brisbane and we paid a deposit of 3k for a two truck company to bring our 2 cars to Brisbane about 4 weeks ago. They had agreed to pick up the cars on 13th for a drop of on the 20th. On the day of the pick up they went radio silent and I had to call another company to get a hold of them (lucky Perth is small). They picked up the cars the next day. After the stress of that situation I bought a tracker and put it in my car. They picked up our cars the next day, but then they've just been sitting in their for the past 7 days. I contacted them on 18th to confirm everything was okay (knowing that the cars hadn't moved), I got no response. On the 19th the manager calls me saying that the truck is stuck in the pits. Obviously I'm heated because there hasn't been any communication whatsoever.
Now it's the 20th and we haven't heard from them. We've had to book a hire car for the week.
All our stuff is in the car's and we're in a different state. Any help/advice would be appreciated
TL:DR - been fucked over by a tow truck company and need 2 cars from Perth to brisbane
Jesus what a bunch of pricks (being polite)
I'd phone the cops and report them stolen. At least you should be able to have them recovered that way without paying these dickheads.
Cops will say it's civil matters then it's
Name and shame the companies. Hopefully it wasn't VTrans. I had a really bad experience with them.
Why would you use a perth tow truck company. They are all dodgy extortionate cunts.
Should have just used CEVA.
Hate to say it, but they will do fuck all. Just try to get your car back and try someone legit. (not tow truck, and not WA.
Probably because legit companies won’t let you have any personal items in the cars they are transporting