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If you are using iOS and you get the old version of the app through TestFlight, you should be able to set SSH credentials and update the firmware. That's what you need to do.
I started another thread on it. I'm not sure if you've seen it, but that's how you fix it out of the box.
I don’t know why people keep saying you have the factory reset it if you used TestFlight to go back to a slightly older version of the app you can just set the SSH and run the update there. I did it this morning no problem.
I just got my UTR. I created a separate WiFi network called _travel. When I set it up I connected to my ATT hotspot via Ethernet. And bound it to my site and that _travel network.
Everything setup fine and I can access my site remotely without issue.
I haven’t used the TestFlight app or updated the firmware. Maybe the more basic your setup is - which mine is basic - the easier the device connects.
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Still no option to set ssh credentials or update firmware. Teleport does not work for me out of the box, just fails to connect.
If you are using iOS and you get the old version of the app through TestFlight, you should be able to set SSH credentials and update the firmware. That's what you need to do.
I started another thread on it. I'm not sure if you've seen it, but that's how you fix it out of the box.
You need firmware .238 or .239
https://www.reddit.com/r/Ubiquiti/s/I6q7xhO4CG
https://www.hostifi.com/blog/how-to-fix-unifi-travel-router-initial-setup-issues
Hard reset on the back of the UTR to get started with this fix. Don't try the factory reset in app, it doesn't work.
I don’t know why people keep saying you have the factory reset it if you used TestFlight to go back to a slightly older version of the app you can just set the SSH and run the update there. I did it this morning no problem.
It didn't work for me even with the old version until I factory reset. It probably has to do with what you have configured.
I just got my UTR. I created a separate WiFi network called _travel. When I set it up I connected to my ATT hotspot via Ethernet. And bound it to my site and that _travel network.
Everything setup fine and I can access my site remotely without issue.
I haven’t used the TestFlight app or updated the firmware. Maybe the more basic your setup is - which mine is basic - the easier the device connects.
Mine did to one time. Failed thereafter
I am looking forward to further firmware updates
How do I get into the TestFlight?
https://testflight.apple.com/join/Pkd9a658
It’s kind of shocking how unpolished this product came to market
Unifi early adopters are basically beta testers, only difference is that they pay Ubiquiti to test the products for them.
For me it’s the first product in a while with these many issues on release
It probably doesn’t help that travel routers are a new product category for Ubiquiti. I wouldn’t expect as many issues from, say, a new AP or gateway.
Not really.
I have had to deal with worse launches
Sure I mean there are things that are a lot more critical than a travel router