Hey all, I have wanted a leap v2 since I was a teenager and finally at 28 years old I got a refurbished one from Crandall. Crandall is great and I have no complaints with them. My body does seem to have complaints with the chair unfortunately and as dumb as it sounds it’s really upsetting.

I think I’m outside the return window now, I didn’t act on returning it sooner because I have myself convinced that I just need to find the right adjustments and it’ll be fine. I’m 6’1, 190 lbs.

My issue is that I either have tailbone soreness or upper back/shoulder blade soreness. If I increase the lumbar and sit with my butt all the way into the back of the chair my tailbone pain goes away, but then my upper back pain starts. If I turn the lumbar down and scoot my butt slightly forward in the chair (still almost all the way back though) and utilize the back rest more my shoulder blade pain goes away. I really feel like since there’s a position for each of my issues there should be a happy medium somewhere that works for both but I’m really struggling to find it. (I’ve watched videos and read posts here about how to adjust)

I guess I’m aware no one here will be able to adjust things for me through text but I guess im looking for some hope that I’m not screwed. What I really want to know is has anyone else struggled similarly and finally found a way to make it work? I really don’t wanna get rid of it as I love the chair. Thanks!