What is wrong with this chair, seriously its like BTOD and all the reviewers are getting paid by Steelcase. They're all praising this liveback system but it's awful. I am unable to rest my back on the gesture as the wobbly piece of plastic just bends back even on low or high tension. The only way i found to have it stay upright is to lock the chair in the most upright recline setting and lower the tension ALL THE WAY DOWN. Basically I have a £1,100 chair that either doesn't recline or doesn't let you lean back against it without it bending like paper.