I've had trees removed and had them leave the chips but never used ChipDrop.com before.
It went really well. Site was easy to use. They give a good description of what to expect. I paid the $20 fee thinking I wouldn't have to wait as long. Might have worked I got the delivery in a few days.
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I also recommend just reaching out to a local arborist or tree trimmer to ask for their chips. Last I checked, chip drop doesn’t give you a lot of options for when the chips will get dropped and they often include some logs. If you just call a local company they’ll often work with you as it fits their schedule.
I’ve even gotten free wood chips that way when it saved them a trip to the dump between jobs.