Hi all, hoping someone can help explain what’s going on here because I’m unsure.

I can send messages to people just fine using the message compose page

https://www.reddit.com/message/compose/

However, when someone replies and I try to open the conversation in the chat window, it often fails. At the top I get an error saying “Unable to show the room”, and if I try to respond anyway it just says “Unable to send message” with no further explanation.

So effectively I can start conversations, but I can’t reliably read or reply to responses, which makes Reddit feel… not very conversational.

I’m not banned as the appeal page tells me as much.

The account is brand new, so I'm assuming it's a new account thing and might ease up after a while, but Reddit does zero job at explaining this if it's the case so I thought I'd ask in case someone has any suggestions.

I promise I am a real life human and not a robot, or three racoons in a trench coat.