Just buy a gift and give it to them. Don’t worry so much.

That gift would be absolutely fine. I would also recommend leaving a stellar review of the hotel on multiple platforms and mention any specific staff that went above and beyond for you.

I'm Japanese. There's no rules to stop us from being given a nice box of chocolate in our culture. Enjoy your stay!

It’s okay. If you want to make it even better, you can buy those fancy snacks from the basement of a mall or department store. They usually come in nice boxes with wrapping.

Also, if you remember the name of the staff who helped that night, you could make sure the manager or supervisor knows that you really appreciated their help. And leave a Google review too.

Go for it. It’s perfectly fine. But do leave them a great review too (Google Places, TripAdvisor…)

I'm glad that you're safe and that the emergency went well. I recommend a nice box from Godiva.

If there is a branch of (Franz) in the area then chocolate covered strawberries from them. They're pretty trendy at the moment.

Yes, that's fine. You can leave a little card expressing your thanks too.

I did this. My bank account got hacked when I was in Japan. I needed to use a landline to call the bank and had to go to reception to use their phone. The reception staff were amazing with a Scottish tourist in tears at 6am with only google translate to help me. They wouldn’t accept any payment for what would have been a very expensive phone call either. I bought a big box of fancy chocolates and biscuits as a thank you and left it on check out. They accepted it and were very kind asking if everything was sorted out. I don’t think there’s any problem with a gift - would be different trying to leave a cash tip.

I’ll allow it

I think this is a great idea. Make sure it's a big box that lots of staff can share. Hope the emergency has resolved well. It's hard to have something like that when you are so far from home.

I actually did this as a general thank you to the front desk staff. I gave it at checkout, and the person accepted it without hesitancy and had a big smile of gratitude.

I painted watercolor flowers on post cards and did calligraphy to say thank you in katakana before I went last time and gave these out as thank you’d to hotel staff that were very helpful and they were received with so much joy and gratitude it was really beautiful

Name of the hotel?

We were such a pain in the butt to hotel staff one stay (various reasons, not necessarily their fault or ours) and they were super nice and respectful to us that we just wanted to say thank you and bought them some fancy cookies as a gift and they were very happy. It made everyone’s day :)

I think OP should do it. They will appreciate it very much. :)

When this happened to me in another country what was most important to staff, from asking them, was giving them a great review and naming the actual staff who went above and beyond. I got them to write their names down for me as we had a few. Really helps them at their job.

I’m curious, why do you think it would not be ok?

They must be good chocolates though. The Japanese LOVE their sweets. Facts.

Make sure to leave a positive review on: * Google * Trip Advisor * Booking.com * Expedia 

We brought Trader Joe’s bags and gave them as thank you gifts to hotel staff. They reacted like I gave them gold bars by jumping up and down and hugging the bags tightly. I think you can give them chocolates. I used google translate to help me write in Japanese thank you notes. 

I wrote a stellar review about the hotel employee on their website in my case.

You might have to insist a few times that they take it, but go for it :)

if you give from the heart as a thanks and you dont do something really stupid (like trying to gift a bottle of alcohol to some kid, or one chocolate bar to a group of people) you will be fine and the workers will appreciate it. no reason to overthink it.

Sure. I wouldn’t be shocked if the Japanese give more presents than anyone else in the world.

Yes I think in this case it will be fine. A box that all/many of the staff can enjoy

I had a similar situation and not only would they not accept even a verbal thank you, they were pretty curt about it. Not really rude, but a very final, “Please don’t,” type of response. We thought it was strange but respected it.

There is no rule that stops your for giving gifts out of gratitude.

I actually did the same thing for the hotel staff where I stayed, because they helped us out with a luggage emergency. I gave them some chocolate and gummies. Just hand it over with both hands and bow and say "Honno kimochi desu". I think gifts are fine as long as it's not like cash.

That’s fine, and will be appreciated.

Hotels here are great. I quarantined in one when I had Covid (government run thing), when I was released, the hotel sent me a handwritten letter saying they hoped to see me again someday "in better circumstances".

Yes, that is kind of you and will be appreciated.