• Ah yes, "corporate soulless" is all the rage this year!

    Its because they own the land and when this inevitably gets sold to the next fast food chain its easier to remodel a giant empty box, instead of spmething so specific

    Maybe but it also forces people not to stay there, use drive thru, and to the app.

    But overall sucks because, every drive thru but chikfila sucks theyre all cramped, badly designed messes. Like shit mcdonalds, invest in better infrastructure.

    I always thought that was a very funny idea. Walmart has the opposite strategy where they arm-wrestle the local government into taxing their land for pennies on the dollar: The building is so cheaply made that it'll fall apart in ten years and thus DECREASES the land value.

    I mean, how hard is it to do $30,000 of renovations and paint a taco bell when they move out? It's not a walmart, the building isn't five football fields wide.

    No but think of it like an old remodeled pizza hut. Somwtimes when they remodel they keep the shape of the iconic roof because its about 30 grand to just remove that and install a new roof, so that new building becomes (for example) "the new vape shop inside of the old pizza hut." because thet kept the roof. Instead since these buildings all hold the same shape it just becomes "the new taco bell on the corner" since it used an identic shell of a building. Its also easier to sell because you dont have to remodel much, unlike the pizza hut.

    I mean, how hard is it to do $30,000 of renovations and paint a taco bell when they move out?

    WOAH WOAH! calm down! Youre asking someone to stop being greedy!? /s

    I miss the pizza hut roofs.

  • The point of all recent fast food restaurant designs is to get you to get your food to go or for you to stay inside for as short a time as possible. That’s why free refills are gone along with decent lightning or comfortable seating.

    Free refills are only gone if you acknowledge that you are grabbing it. Taco bell employees are trained to cause absolutely zero conflict with the customers. If someone even thinks their customer might be a little upset they have "sorry here's a free taco" cards to hand out.

    When I worked there I gave them out if I felt like the customer was particularly nice. And also if they were inconvenienced in any way. However according to our training (and my former store manager) it really was strictly for when a customer was upset, which bothered me.

    You’re onto something. Corporations have trained us to treat people like shit so that we get special treatment. I worked retail for a number of years while in school, and it was sort of the same. Someone whines/complains or feels entitled, appease them. But plenty of people were a pleasure to work with and saw no benefit to their behavior. I did, however, use to give discounts for my favorite customers up to the point before I needed a manager override.

    Being pleasant is its own reward. I suspect many feel/bahave this way. The promise of a free taco for acting like a jerk is not worth it, tbh. Now, if Im pissed about something, thats another matter, but it takes a lot to get me to behave horribly.

  • And yet the prices are higher than ever. 6.50 for a Crunchwrap? FUK THAT

    Reduced overhead means more profits go to the shareholders.

    Customers will continue to pay 'what the market will bear'.

    Most Taco Bells are franchises, so the prices are set by the individual store owners, not Taco Bell corporate (except for the promotional value items, which I'm guessing the locations have to eat the losses on). Prices are going to be based on the cost of labor and food in that market.

    Taco Bell works more like a Pizza place these days, you’re always incentivized to buy a box

    It’s only 8$ for a Custom Luxe where you can get a Crunchwrap as your main entree

  • Come in. Don't stay

  • Jesus, this reminds me of Covid-times.

  • "Drive through and liminal space only."

    It looks like filler in a video game.

  • "Jill Goodacre says vestibule... I'm going with vestibule."

    Doritos Locos would be perfection.

    I'm stuck... In a Taco Bell vestibule... with Jill... GOODACRE

  • Sterile and joyless 😞

  • It's funny how you hear so much more about AI taking artist jobs, but you never hear about this because most people don't feel care about sevice industry workers. It's awful.

    I’d say it’s probably because the low wage, repetitive, menial jobs are the type a lot of people would agree we should automate.

    The skilled, personable, or creative jobs are what many people work years to become skilled at. AI going after those jobs means people end up in the menial jobs.

    A lot of people agree on that, none of them being service industry workers though. They aren't going to campaign against their own jobs.

    I completely agree, service workers are vital. They deserve higher pay and better working conditions.

    I’m just saying AI replacing the jobs I mentioned will impact the service workers too. It has the potential to eliminate their customer base and increase competition for their jobs. It just feels like every business is in a race to the bottom right now to fire everyone and maximize profits at the expense of humanity.

  • My observation is that most Taco Bell patrons are delivery app drivers. The people who order and eat in Taco Bell restaurants are a small minority.

  • Tbh every fast food place looks like this in the netherlands

  • Looks like airport kiosks to me. “Make a Run for the Border”?

  • Why cant they look as decorated as the UK ones?

    Different phases of the company lifecycle.

    The UK Taco Bell wants to attract customers, it wants to build market share. It wants to convince people to go to them rather than Greggs, McDonalds, KFC, the local chippy and such. Decorating the place is an important way to do that, making it warm, inviting and attractive.

    The US Taco Bell is far past that. They figure that they've gotten basically all the market share they're likely to get, so now it's a question of how to make more profit from those customers. This layout reduces the money spent on cashier wages, it's easy to clean and cheap to build, and it helps get people out of the restaurant to maximize throughput and sales volume.

  • First picture looks like an art museum. But to be real who still eats inside Taco Bell? The only times I've ever had to go inside have always been dead and it's mostly doordashers waiting for orders.

  • The thing I hate about the kiosk system, at least in my experience, is to receive a receipt you have to enter either your email or a phone number. I thought, but I'm no lawyer, that retailers were required to provide a receipt for every transaction? Its an old law but many states enacted that rule b/c a receipt required the owners to account for the actual sales ... which really means the states wanted to collect the sales tax dollars for each transactions.

    Regardless, I don't think it's right that I have to provide personal information to receive a receipt.

  • I kind of like it. It looks peaceful. It also looks like you can just stroll into the kitchen and grab your food.

  • So these places are just beginning expensive vending machines?

  • In a few years robots will make the food too. I saw a robot fry maker in a new White Castles.

  • Big lobby just for doordashers staring at their phones

  • It's like they're inviting people to shit on the floors.

  • It looks like McDonalds. I guess it's so it can be hosed out easily.

  • They aren’t restaurants anymore, they’re food ordering and pickup spots.

  • This is soulless and ugly, but not hostile architecture at all

  • I actually kinda like it in a liminal sort of way.

  • Would you like to leave a 10%, 15%, or 20% tip?

  • Looks like an empty Apple Store

  • They really sat shares holders down and said “we’re gonna spend $150 on the restaurants. Total.”

  • Ok I hate the aesthetic but there should only be self checkout options

  • How is it hostile? I like that yhere is no human interaction.

    You kinda said it yourself. They don't want human interaction either, so they designed to discourage it.

    But why is it hostile? Improving something makes it hostile? I bet there is still a small counter older folks can use. I just think , it's not to ops or some other peoples taste. And like always if they dislike it , it must be hostile.

    It's hostile because it's opposed to some users, not because it's malicious or even a bad idea.

    Think of it like anti-skateboarding devices. Good idea for most places, probably to most people's taste: Still hostile architecture.

    Sidebar:

    Hostile architecture is the deliberate design or alteration of spaces generally considered public, so that it is less useful or comfortable in some way or for some people.

    It's way more usefull tho and there is still a small counter? And comfortable argument should be only be applied to seat ,sleep, temp comfort. Not how comfortable you feel because the vibe doesn't fit you.

    Edit: Maybe our cultures differ but people here prefer less interaction with strangers, the manual registers are often times less used except for old people. Im not young either.

    Ok, but even if it's a 100% good idea, it still fits the definition of the topic here.

    They used architecture to manipulate how people use the space, whether or not the people wanted that. Just because you or some other group of people prefer it doesn't make it less hostile, or less hostile architecture.

    Not how comfortable you feel because the vibe doesn't fit you.

    This is exactly (one way) how it works!

    So by definition everything is hostile? Every architect does things to influence behaviour. Even if its just red light to help people get safly across a street. And therevwill be at least one driver complaining about the 45sec more on their daily commute...

    I suggest you read the entry on wikipedia, or the sidebar. Or consider the meaning of opposition. A red light is not added just to make the road less useful.

    That i understood. But those machines are usefull tho?

    Eat at home then

    Like you guys can cook

    I can cookl tyvmz I just boiled the kettle and made ramen with an egg. /s

    I mean, it makes avoiding human interaction much easier.