I'm using the app in a Xiaomi mi A1 (old phone) android 9, when the app opens I'm unable to take pictures on crosscam, the camera app is working normal, even the pairing feature can pair but the image from this phone is just black. Any ideas how to fix this?
on the Settings page under the Camera subsection there are two switches for forcing the app to use either the camera1 or camera2 API. please try turning each of those switches on in turn and restart the app and see if that changes anything.
I tried, turned on each switch and restart the app, the behavior it's the same no matter what, any solution?
could you double check in your phone settings that CrossCam has permission to access the camera?
there is another app that can let me know the specs of your camera. it’s here: https://play.google.com/store/apps/details?id=com.airbeat.device.inspector
if you could install that and then use the email function to send it to me@kra2008.com that would help me to figure this out.
I checked the permissions of the app, all allowed, sent you the report from the app, thanks for the help.
thanks for the extra info. i think i was able to track down the problem and fix it. i have a beta release available for download here: https://install.appcenter.ms/users/kra3030/apps/crosscam-1/distribution_groups/testers
i'd appreciate it if you could try it out and let me know how it goes. thanks for letting me know about the problem.
Hey I just downloaded the app, it's doing the same, is there something else it can be done?
could you verify for me the version you have installed? the version number is displayed at the bottom of all of the text pages and the Settings page.
Version 1.120
that's the right version. could you try uninstalling CrossCam first and then install the new version? that clears out any old settings and data.
ok i've got a better solution for you. i'm confident this problem is due to my recent (required) upgrade of some of my tooling, which may have inadvertently dropped support for your old phone. what i can do instead is point you to an old version of CrossCam, which was from before the upgrades. that version is v1.101. it's available on that same download link page, you just have to scroll down to it. that link again: https://install.appcenter.ms/users/kra3030/apps/crosscam-1/distribution_groups/testers
I will try, thanks!!!!