I got a blackpink lightstick for christmas, specially the second version. It might be worth noting that it came second hand, so someone might have connected it to an app before, but I doubt it matters. I installed the app, batteries and charged it with the USB.
The lightstick is working and turning on,and the app is definitely recognising that it's there because it doesn't have the connect button when the lightstick is off, But then it tells me I have to update it. It then tries to update and then comes up with "Error updating" (or something along those lines,I forgot the exact text.) It says to turn it off and back on again by holding the button down for 2 seconds, but then it doesn't actually turn off. The light turns off by just a single click, not by holding it down. Does anybody know what the issue could be? I've tried doing it countless times, and even on a different device and it still won't work.
Maybe trying taking the batteries out and putting back in? Or trying to reconnect all over again? Mine originally had issues connecting but updating should work for you! It could also be a phone issue as well
Thank you, I'll try that later! I haven't actually managed to connect it to my phone yet because it won't let me connect it without updating it which has been the main problem.
That makes sense! Good luck 🩷🩷
Thank you!