I got my Alienware 18 Area 51 about a month ago and at the time it was great. Though over roughly the past 2 weeks I’ve noticed an odd issue develop where one p-core (p-core 0) would be constantly significantly hotter than the others. This was not an issue when the laptop was new and only seems to be getting worse. I’ve attached images of my cinebench temperatures when the laptop was new vs now, as well as the one image I sent to support to show the thermal throttling in game.
Dell support just says “We thank you for your email. We would like to inform you that the temperature shared is normal while playing games on Alienware.“
It doesn’t seem normal to me that the temperature of that core would progressively get this much worse. And am just am wondering if I should respond, perhaps with the cinebench images, and try to find a solution. Or is this really is normal and fine to forget about? Thanks.
Looks normal too me I have the 5090 version and too my knowledge the intel boost typically will use one p-core to boost then taper off (could be wrong hopefully someone can chime in if so) also cinebench is an extreme test and doubt running games will require that much power. I have mine under a llano cooler but even when I tested via cinebench without the cooler the temps are very good. Your rig shows much improvement from the m18 series for sure. Long story short would not worry about looks fine too me.
This is standard laptop temps, dell isn't lying.
Thanks for the reassurance